Upon receiving your project enquiry or tender, details will be passed on to our team of estimators for review.

Our estimators will review your project specifications and contact you to discuss before setting about costing up.

Further to your specifications, you will receive our best quote for your package in advance of the agreed timelines. After this point, you will decide whether to choose Truwood as your project partner.

Our Estimators will hand your file over to your designated project management team who will create a detailed programme and arrange an on-site meeting to discuss in more detail. After this point, our CAD Technicians will work with you and your team to develop drawings according to project specifications and any on-site discussions.

After drawings have been approved, details will be handed to our workshop for production in our state of the art manufacturing facilities. All the time working closely with your project manager and the agreed programme timelines.

Once manufactured, a final quality check is carried out prior to loading and delivery to site. Our fit-out team will install all bespoke joinery and associated works, working closely with any other on-site tradespeople and in collaboration with your project manager to ensure delivery on time

When your project has been installed and fitted to your satisfaction, our project manager will work with you to review all final details to ensure any snags are actioned in a timely manner. After this point you will be asked to complete a brief customer satisfaction survey.